Logo file of the Masterflex Group. Name logo and an icon from the hose bend
MASTERFLEX – Technische Schläuche & Verbindungen

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MASTERFLEX – Technische Schläuche & Verbindungen
MASTERFLEX – Technische Schläuche & Verbindungen

Compliance management

Identifying potential risks, implementing suitable measures and effectively protecting the company from liability and breaches of regulations. This is the task of our compliance management.

Responsible and lawful behaviour

In order to ensure the Masterflex Group's business success in the long term, lawful and ethically correct economic behaviour has top priority.

Mark Becks, CFO Masterflex Group

The business activities of the Masterflex Group are characterised by integrity, appreciation and compliance with applicable laws.

For us in the Masterflex Group, it is a matter of course that we comply with all applicable laws, internal regulations and voluntary commitments and act in accordance with ethical principles.

To this end, the Masterflex Group has set up a compliance management system whose instruments and measures are intended to support employees in dealing with legal risks.

Our commitments in the area of compliance

The Code of Conduct documents our commitment to acting responsibly and lawfully. The Declaration of Principles affirms respect for human rights and the promotion of safe working conditions in all our Group companies. Our statement on the UK Modern Slavery Act describes the prevention of human trafficking and modern slavery throughout the supply chain.

Mission statement of the Masterflex Group

Vision

  • We are a supplier of products and systems for solving joining tasks. Our particular expertise lies in the use of sophisticated plastics.
  • Our vision is to be the global market leader in all the markets we address.

Strategy

  • In order to achieve the goals of our vision, we pursue the strategy of developing and producing customised and sophisticated products with high customer benefits and selling them with application expertise.
  • This consulting-orientated special market strategy differentiates Masterflex from other hose manufacturers.
  • We pursue a value-orientated growth strategy with long-term goals.

Principles

  • We are an internationally active group of companies with German roots.
  • We always endeavour to be perceived as a reliable partner by our business partners.
  • Our customers appreciate our commitment and our inventiveness.
  • We are committed to resource-conserving processes and thus make our contribution to maintaining a clean environment.
  • We pay close attention to compliance with all legal regulations at our locations worldwide. We ensure a consistently high standard of quality and work continuously on improvements - in everything we do.

What does this mean for us and our partners?

Our customers are looking for solutions for their connection tasks.

We support them by

  • the customer-focused and qualified advice of our sales staff
  • our application expertise, flexibility and speed in finding solutions in sales and technology
  • on-time delivery with impeccable quality
  • respectful dealings with one another that are not aimed at making a quick buck.

The satisfaction and loyalty of our customers are the key to the growth of our company.

We maintain long-term, partnership-based relationships with our suppliers.

Nevertheless, we want to avoid dependencies. We therefore endeavour to maintain a healthy diversity in our supplier base.

We expect commitment, own ideas and responsible behaviour from our employees. We offer a family-friendly and safe working environment.

The management encourages the diversity of our employees and the development of the individual.

The doors of management are always open. We maintain transparent internal communication.

Management leads by means of dialogue, target agreements and regular performance reviews.

We treat all our employees and colleagues with appreciation and respect. We work together for the success of the company!

We are broadly positioned internationally in order to be a solid and efficient company that is also resilient to economic fluctuations.

Through future-orientated products and the continuous improvement of our processes, we aim to achieve sustainable profitability and stable growth with shareholder participation in earnings.